I’m Soo, a designer based in New York. Currently a Senior Product Designer at JPMorgan & Chase as a member of the Core Experience Platform team.

From 2020 - 2023 I went from an intern to one of the primary Product Designers at Rocket Mortgage. I led consumer facing experiences from retention to deepening initiatives.

Delivering benefits and saving opportunities to Rocket Mortgage home owners in quick and transparent way.

Purchase Play + Strategy | 2022

Helping RMS clients help understand their credit history, and protects their credit identity as well.

Financial health journey | 2022

Case study a playbook artifact for the Rocket Mortgage Servicing offers page.

Offers Playbook | 2022

From 2018 - 2020 I ventured into designing one of my passion projects to help sustainability and develop inclusivity.

A conceptual app for ocean clean-up and volunteering made easy.

Purify App | 2021